Questions from the counter
Short answers for opening a shop. Your shop can also set a WhatsApp link for support.
What does the shop cost at the start?
A normal shop pays $2 a month for 2 months, then $27 a month. That intro length follows TRIAL_MONTHS or TRIAL_DAYS when those are set. It is not free. Founding invites are 60 days free, and only 15 of those shops are accepted. An admin can set a different end date on one shop.
When does the $27 start?
After the intro. The Stripe subscription bills $2 for that first stretch, then $27. Without Stripe keys the app records those prices and does not charge. If the bill goes unpaid, the desk becomes read-only.
Do texts and WhatsApp go out?
Not until Twilio keys and MESSAGING_ENABLED are set. New shops start on email. WhatsApp is a switch on the shop, and it stays off until you turn it on.
Can one owner have two locations?
Yes. A second shop on the same login is not treated as a duplicate. A second owner using the same phone, tax ID, address, or card is flagged for review.
What is the founding invite?
An admin imports a CSV. Each row is one shop, one email, and one link. The code works once.